Motor Breakdown

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Provide a world-class motor breakdown assistance service to your customer base.

A Proven Record

MAPFRE ASSISTANCE has a proven record in delivering dynamic breakdown assistance programs to the customers of insurers, vehicle manufacturers and other groups for over 30 years.

 

Superior Service

Each year we respond to over 75,000 requests for breakdown assistance, and consistently demonstrate our ability to provide unparalleled breakdown assistance to our partners’ customers.

24/7 Recovery

Assistance claims handling, network management and underwriting are fulfilled from our 24/7/365 assistance centre in Galway City. We have an external network of independent recovery providers, garages and specialist services throughout Ireland and the UK who have operated on our behalf for over thirty years.

Digital Service

In MiA Drive, we offer a fully integrated digital breakdown assistance service, backed up by performance-based allocation of work to our breakdown providers with full tracking capability. This ensures that your customers will always be assisted by the best provider for the job.